has been another excellent year for TAFE NSW - Northern Sydney Institute
(NSI) and I am pleased to present to you the Institute Annual Report.
The year has seen the Institute extend its role as a proactive leader
in the development and delivery of world-class vocational education
and training products and services. ...
During 2002 overall enrolments rose by 8.5% and annual student
contact hours (ASCH) rose by 8.2%. Commercial enrolments grew
by 25.5%, and 21,669 students successfully completed course requirements.
The Institute met all its fiscal targets and achieved a further
improvement in efficiency in the delivery of over 13 million annual
student contact hours.
Behind the impressive organisational performance statistics lie
many stories of individual student and staff excellence. NSI students
achieved outstanding results academically and in various vocational
training competitions, including three gold medals and one silver
medal at the Worldskills Australia National Finals. The professionalism
and excellence of NSI staff was recognised externally, with several
teachers receiving Public Education and Training Excellence awards.
At the same time, numerous staff members were recognised for their
excellent work and achievements through NSI’s Recognition
and Reward scheme which consists of a range of programs to acknowledge
the Institute’s most valuable asset, its staff.
The Institute has been actively building upon current success
and planning for a sustainable future. The NSI Strategic Directions
2002 – 2004 outlined our vision to “be recognised
as leading through innovation, skilling for the knowledge economy
and a global future” under the umbrella of the four key
focus areas: our customers, our business, our people and our internal
processes. The Institute’s whole of business approach, which
focuses on people, processes and performance and is referred to
as our “Business Framework,” is now well in place.
The Business Framework includes a number of key web based tools
available to all staff through NSI’s comprehensive intranet.
The Institute in 2002 developed and integrated into its whole
of business approach its service delivery strategy, capital development
plan and an environmental policy action plan, identifying our
profile, and areas for improvement in capital and environmental
management throughout the Institute.
In June 2002 NSI achieved the major milestone of ISO 9001:2000
certification. The certification report reinforced and focused
a number of strategies that had been undertaken to continuously
improve processes and services to customers.
"
For NSI, 2002 has been a year of high achievement
and
focused organisational development " |
The Institute has developed and implemented a highly visible and
user-friendly web based tool to encourage innovation and the conversion
of good ideas to new and improved products and services. The tool
and its associated support infrastructure, called LINK, has been
integrated into the NSI Business Framework as a key means for
assigning funds and managing projects both within and outside
the Institute’s business planning cycle.
In 2002 NSI staff engaged in a vast range of learning and development
programs specifically designed to grow the Institute’s intellectual
capital and to ensure their professional development. The Institute
was also successful in bidding for numerous Australian National
Training Authority “Reframing the Future” professional
development projects. NSI learning and development initiatives
have also supported the increasing numbers of staff who are involved
in the growth of online and flexible course delivery.
NSI continues to build powerful links with industry and the local
community. This report details a number of them, including several
initiatives and opportunities introduced in 2002 designed to assist
disadvantaged members of the community.
The Institute has established itself as the leader in information
and communication technology training programs, which provide
international vendor- accredited programs linked to national qualifications,
through the expansion of its Cisco Regional Academy, Microsoft
Certification programs and the introduction of its exclusive Oracle
program.
For NSI, 2002 has been a year of high achievement and focused
organisational development. The Northern Sydney Institute 2002
Annual Report captures many of the individual and organisational
achievements and developments. TAFE NSW - Northern Sydney Institute
proudly continued to provide public education and training services,
to meet the needs of industry and the community whilst further
contributing to the wealth of NSW through our many successful
commercial endeavours.
I commend this report to you and welcome your contribution to
our endeavours to continuously improve our performance in exceeding
our stakeholders’ expectations.
Kevin J Harris
Institute Director
TAFE NSW- Northern Sydney Institute
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